free worldwide shipping

free worldwide shipping

FAQ

FAQ

      • PAYMENT

        What payment method do you accept?

        • All major credit cards and Paypal.

        What currency is your store in?

        • All payments are made in USD. Your bank will convert your total to your currency after your payment has been processed.

        RETURN/ REFUND/ RESTOCK/ EXCHANGE

        Will you be restocking?

        • Only select items.

          What is your return policy?

          • Returns are handled on a case-by-case basis.  Please see our Return Policy.

            Will I receive my money back after I return? 

            • No, you will receive store credit in a form of a jintyx gift card to the email provided.  Please see our  Return Policy.

            CONTACT

            How do I contact you?

            • Email us at  contact@jintyx.com

            When can I expect an e-mail response?

            • Allow 2-4 business days for a response. Emails are answered in the order it was placed during operating business days ( Weekends are closed ).
            • Please include full name, detailed message and order number if available.
          • TRACKING YOUR ORDER

             I ordered two items, why did I only receive one?

            • Some of our orders are shipped separately. If you have ordered multiple items and have not received all the items,  please do not email us. Your remaining items are on their way. Please allow the shipping times above to receive your entire order.

            Why does my tracking info say invalid/not available/not found?

            • Allow up to 24-72 hours for the post office to update.
            • At times, tracking may not be available in select countries.

            Where can I track my package?

              •  Enter your tracking number below!
      About us

      ABOUT US

      jintyx

      Sophisticated and trendsetting products to complement your lifestyle.

      jintyx

      jintyx was created for the sole purpose of bringing together new and exclusive products. We endeavour to be constantly engaged, maintaining close ties to designers and trend setters.

      PRODUCTS

      Our products are meant to complement your outfit. With the help of our fashion experts we manage to bring you exclusive and exciting shoes directly from the manufacturer.

      WHY US?

      100% Money Back Guarnatee 
      Free World Wide Shipping 
      Exclusive Shoes 
      24H Coustumer Support